Shipping Policy

SHIPPING POLICY

We offer a flat $11.95 shipping rate for most Metro areas around Australia. If your postcode does not fall into this category, shipping will be calculated at checkout. For all split shipments, depending on location, an additional charge may apply. We dispatch on multiple courier services Monday to Sunday.

Order above $200 is free in Region 1.

Region 1 - $11.95 (Order above $200 is free in Region 1)

Region Postal Codes
Canberra CBD 2600-2601, 2610
Sydney CBD 1100-1299, 2000-2001, 2007, 2009
Sydney Metro 2000-2234
Melbourne CBD 3000-3006, 3205, 8000-8399
Melbourne Metro 3000-3207
Brisbane CBD 4000-4001, 4003, 9000-9015
Brisbane Metro 4000-4207, 4300-4305, 4500-4519
Adelaide CBD 5000-5001, 5004-5005, 5810, 5839, 5880-5889
Adelaide Metro 5000-5199
Perth CBD 6000-6001, 6004, 6827, 6830-6832, 6837-6849
Perth Metro 6000-6199

Region 2 - $14.95

Region Postal Codes
Canberra 2600-2609
Rest of ACT 2610-2620
Rest of NSW 2235-2999
Wollongong 2500-2534
Rest of VIC 3208-3999
Newcastle 2265-2333
Hobart CBD 7000-7001
Hobart Metro 7000-7099
Darwin Metro 0800-0832

Region 3 - $19.95

Region Postal Codes
Riverina Area 2640-2660
Northern Rivers 2413-2484, 2460-2465, 2450
Gold Coast 4208-4287
Sunshine Coast 4550-4575
Rest of QLD 4208-4299, 4306-4499, 4520-4999

Region 4 - $29.95

Region Postal Codes
Rest of TAS 7100-7999
Rest of SA 5200-5749, 5825-5854
Rest of WA 6200-6999
Rest of NT 0833-0899

 

Delivery Times

Delivery times for online orders are subject to changing stock levels. We do our best to ensure orders are processed and shipped as swiftly as possible. If you require your order by a specific date, contact us before placing your order and we can give you an accurate delivery date.

Delivery Times After Dispatch (Approximate Guide Only)
- NSW/QLD/VIC Metro: 1-4 Days
- NSW/QLD/VIC Country: 3-8 Days
- SA/TAS: 2-7 Days
- WA/NT: 6-12 Days

IMPORTANT: DO NOT book an electrician until you have fully received your goods to ensure they are correct, on time, and not damaged.

While all care is taken in the packaging and postage of your purchase, we assume no liability for any late deliveries, including expenses incurred for services provided by electricians or other contractors not party to this agreement.

ATL (Authority to Leave)
All orders will be defaulted as Authority to Leave.

Extra Shipping
Charges may apply for orders from Tasmania, Norfolk Island, Lord Howe Island, Christmas Island, remote areas, or for larger quantities.

Long Lengths
For packages over 2 meters, a $30 freight charge will be added to cover courier excess size charges and heavy-duty packing materials.

We aim to deliver anywhere in Australia via Australia Post and selected couriers. While we strive to reach all locations, some delivery restrictions may occasionally apply. We do not currently ship outside of Australia.

In-Store Pick-Up
Save on delivery charges by choosing to pick up from our Ashfield store. This option will be available at checkout, and we will notify you via email and phone when your order is ready for pickup.