Shipping Policy

We offers a flat $11.95 shipping rate for most Metro areas around Australia. If your postcode does not fall into this category, shipping will be calculated at checkout. For all split shipments, depending on location an additional charge may apply. We dispatch on multiple courier services Monday to Sunday. 

Delivery Times

Delivery times for online orders are subject to changing stock levels. We do our best to ensure orders are processed and shipped as swiftly as possible.  If you require your order by a specific date contact us before placing your order and we can give you an accurate delivery date.

Delivery Times After Dispatch (Approximate Guide Only)
Orders with items that require to be ordered can take 3-5 business days to dispatch. Delivery times will vary depending on location (Please see below)

- NSW/QLD/VIC Metro 1-4 Days
- NSW/QLD/VIC Country 3-8 Days
- SA/TAS 2-7 Days
- WA/NT 6-12 Days
IMPORTANT - DO NOT book an electrician until you have fully received your goods to ensure they are correct, on time and not damaged.

Please note: While all care is taken in the packaging and postage of your purchase, we will assume no liability arising from or in relation to any late deliveries, including expenses incurred for services provided by electricians and other contractors not party to this agreement.

ATL (Authority to leave)
All orders will be defaulted as Authority to Leave.

Extra shipping
Charges may be calculated on orders from Tasmania, Norfolk Island, Lord Howe Island, Christmas Island, remote areas or larger quantities.

Long Lengths
For package lengths 2 meters or more will incur a $30 freight charge on top of all costs. This covers the couriers excess size charge and covers heavy duty packing materials needed to send your package safely.

We aim to deliver anywhere in Australia via Australia Post and select courier services. We make every attempt to deliver to all locations, however, some delivery restrictions may apply from time to time.

We do not currently ship outside of Australia.

In-Store Pick-Up

Save on delivery charges and purchase now and pick up from our Ashfield store. This option will be presented at the time of online checkout. We will contact you via email and phone call when your order is ready for pickup.